System Configuration 1
Note: System Configuration can show different buttons dependant on the company using ReRum but these are the current system configurations we have and what they do and impact.
| Configuration Titles | Descriptions |
|---|---|
| General Tab | |
Name | Company name is entered here. This field is used to hold the company details. |
| Telephone Number | Primary company telephone is entered here. This field is used to hold the company details. |
| Email Address | Company email address is entered here. This field is used to hold the company details. |
Enforce Unique Email Address | This button when switched on, only allows on user or contact to use only one email. This is so they are unqiue and reduces one email being used for two contacts or more. When off mutiple contacts can use the same email. |
| Invoice Line 1 & 2 | Invoice details and secondary Invoice details are entered here. This field is used to hold the Invoice details |
| Quick Create | |
| Default Telephone Number | Reservations Telephone Number, this is used for a defaullt user creation when creating a quick contact. |
| Default Email Address | Reservations Email Address, this is used for a defaullt user creation when creating a quick contact. |
| Urls | |
| Website URL | This is your companies weblink url to your main site so that it can be linked to ReRum. |
| Terms & Conditions Url | The T&C page url on your companies page so users can reference this. |
| Logo Url | Your logo will be used within emails and the Res Harmonics System.The file will need to be (size) and a (format) Transparent. This will determine what logo you will see. |
| IBE Logo Url | An IBE is a public website that we set up for you which directly links to ReRum, its purpose is for the public to create bookings which get put onto ReRum. the IBE Logo is the logo used for that page. The file will need to be (size) and a (format) Transparent? this file can be sent seperatly. Not currently Used |
| Report Logo Url | The Logo which is placed in here will be the logo which will appear on the reports within the top right corner. |
| Email Signatures | |
Generic Signature | Generic Email Signature which will go under most emails. e.g Company Name</br> |
Reservations Signature | This is for Reservations Email Signatures which some companies have a different email therefore would have a slighty different signature for. e.g Company Name</br> |
Operations Signature | This is for Operations Email Signatures which some companies have a different email therefore would have a slighty different signature for. e.g Company Name</br> |
| Rentals United | (If enabled) |
| User | |
| Username | UserName For Rentals United Account so that they can intergrate. |
| Password | Password For Rentals United Account so that they can intergrate. |
| Owner/Landlord | |
| ID | ID Is automatically generated when the user details are filled in, a publish button will be present when the ID is generated, once this is click it will automatically fill in the bottom rows below. |
| First Name | First Name in Rentals. |
| Last Name | Last Name In Rentals. |
| Email Address | Email Address in Rentals. |
| Telephone Number | Telephone Number In Rentals. |
| Bookings | |
| Moves Enabled | Prevents Rentals bookings from being moved if not enabled. |
| Default ETA Close Out | The latest an arrival can turn up for their booking. |
| Payment | |
| Automatic Payment | If enabled and we receive credit card details and the booking has not been paid we will attempt to take the payment. |
| Messaging | |
| Period to Upload (days) | How far in advance the apartments availabilty is sent to rentals. |
| Sage Pay | (If enabled) |
| Sagepay | |
| Store Tokens | Tells SagePay to store the payment details on their system. |
SagePay URL | Enter the SagePay Live or Test Account Link In This Field So ReRum Can Intergrate With SagePay. |
| Vendor | Vendor is the VendorName of the SagePay Account. |
| 3-D Secure URL | 3-D Secure is a link within SagePay which needs to be copied so that payments can be made. They affect the |
| 3-D secure callback URL | 3-D Secure is a link within SagePay which needs to be copied so that payments can be made. |
| 3-D Secure eInvoice Callback URL | 3-D Secure is a link within SagePay which needs to be copied so that payments can be made. |
| Booking | |
| Select best rates available button - | This is for the booking enquiry form, it decides the initial rate used for the search. If selected then all rates are used, the box below is not selectable. If turned off the box below becomes selectable and they can choose a number of rates as default. The impact of this is that you can have a default rate appear or you can select all rates to be used within the search, this option can be found on top of rates. |
| Default Search Rate Plan(s) | When clicked it will search for these rates first when looking for stays. |
| Enquiry requested info button - | This when switched on will create a new row/field in the enquiry page to allow you to put in the potential guests requested location and unit type, when you do search it will look for units based around the requested infomation. |
| Short notice auto-check in - | The short notice is used for auto check in. All bookings created will be auto checked in when the time passes their ETA on the start date. If a booking is created today for start date of today we don't want to auto check in at the default time, we use the short notice time, so delayed check in. |
| Default ETA | The default time that will appear whenever a booking is made. This will not allow any other events to occur from the chosen time except activities. |
| Defualt ETD | The default time that will appear whenever a booking is made.This will not allow any other events to occur until the chosen time except activities. |
| Default Billing Frequency | Default Billing Frequency dropdown allows you to select what billing frequency in the booking page in ReRum you would like to automatically appear as a default. |
| Booking Type Dropdown Visibility Button - | Booking Type when switched on will appear in quick enquiry but when switched off will only appear in the booking screen. |
| Billing | |
| Apps Enabled | If an App is switched on, it will appear here for you to see. |
| Billing | |
| Active Units This Month | This will state how much Active Units you currently have in your system. |
| Invoice Address | |
| Accounts Email Address | Not Currently used. |
| Address line 1 | For internal use |
| Address line 2 | For internal use |
| Address line 3 | For internal use |
| City | For internal use |
| Post Code | For internal use |
| Country | For internal use |
| Views | |
| Dashboard | Have options to turn on and off on what you would like to see on your dashboard. |
| Due Payment List | Have Options to see what Due Payments you would like to see on your dashboard page. |
| Operations | |
| Operations | |
| Key Set Overdue Enabled | Updates the status of keys to overdue if still checked out after the return date. |
| Auto Checkout Guest Keys | Automated system that checks guest keys out after an alloted time after the guest has left acording to the ETD |
| Auto Checkout Notification | If you are notified of an automatic checkout has been done |
| Auto Checkout Hour | What time the automatic checkouts will be triggered at |
| Stock Item Overdue Enabled | Updates the status of stock items to overdue if still checked out after the return date. |
| Activity Empty Cleans Enabled | If enabled empty clean activities are created if no bookings are in progress. |
| Activity Empty Clean Days | Time between empty cleans. |
| Activity Enforce Started On | When switched on, it will automatically set the status to start activities when their due date is today. |
| Issue Enforce Started On | When switched on, it will automatically set the status to start issues when their due date is today. |
| Finance | |
| Finance | |
| Invoice Due Items Enabled | Is auto posting enabled. |
| Invoice Due Items in Days | Set how many days before the customer arrives this invoice is posted. |
Invoice Autowrap Due Items Enabled button | If enabled automatically puts all items onto the same invoice within the due items in days period. |
| Invoice Autowrap All Items Enabled button | If enabled automatically puts all items onto the same invoice. |
| Invoice Autowrap Deposits Enabled button | If enabled automatically puts all deposits onto the same invoice. |
| Invoice Autowrap Fees Enabled button | If enabled automatically puts all fees onto the same invoice. |
| Default Recharge Products | The default product used to recharge purchase invoices. |
Default Accommodations Product | The default product used for booking invoices. |
| Bank Details | |
| Xero | (If enabled) |
| Consumer Key | Xero Developers Guide Set Up.. Used to intergrate with Xero. |
| Consumer Secret | Xero Developers Guide Set Up..Used to intergrate with Xero. |
| PEM | Xero Developers Guide Set Up.. Used to intergrate with Xero. |
| General | |
| Cut Off Date | This is the date that you start using invoices with Xero. The layout of the date will be displayed in the box but it should follow yyyy-mm-ddThh:mm:ss. An example of this is 2017-11-15T13:01:01. |
| Payment Account Name | This needs to match the bank account name in Xero. To access this page simply click on Settings > Chart Of Accounts in Xero. |
| Finance Account Prefix | This should be FA- within Xero therefore just copy this into the allocated text field within ReRum, they are used to seperate different invoices. |
| Sales Invoice Prefix | This needs to match with the Prefix in the Number Column in Xero. To access this page click on Account > Sales > Click 'see all'. As you can see the "INV-" is used for all invoices. Copy this into the Field. |
| Sales Credit Note Prefix | This needs to match with the Credit Note Prefix in Xero. When creating a Credit Note, it should automatically generate a Credit Note number. The Prefix should be "CN-". Copy this into the Field. |
| Purchase Invoice Prefix | This needs to match with the Purchase Invoice Prefix in Xero. The Prefix should be "PI-". Copy this into the Field. |
| Purchase Credit Note Prefix | This needs to match with the Purchase Credit Note Prefix in Xero. The Prefix should be "PC-". Copy this into the Field. |
| Tracking Category Id | The tracking code generated that we pass back to Xero on every unit invoice. |
| This needs to match the code in the Business Bank Account. Go to Setting on Xero > Chart Of Accounts > Open the Business Bank Account and copy the code into this field. | |
| Export Batch Size | Batch size is the amount it can upload in one go, usually set to 10. |
| Settings | |
| General | |
| Global Access Code | Not Used |
| Nominal Code For Cards | The nominal code is used for the credit card transactions. |
| Nominal Code For Deposits | The nominal code is used for the credit card deposits. |
| PPM Genetation Lead Time | The number of days ahead that we create a maintenance activity. |
| Activity Overdue for Days | Chooses the Amount of Days OverDue Activities Autoclose, If 0 was set, then the activity would close the night it is overdue. This does not apply to Welcome Packs and End Cleans as they occur with every stay. |
| e-Arrival Available Hours Before | This will decide how many hours before the check in, guests are allowed to see their access codes on thier e-arrival email. |
| Mandatory Contact Address | When creating a contact, this field when swicthed on, will make it mandatory to set in the contact address. This would also appear when you create a new contact via the enquiry screen. This would mean that the user will have to go onto the contact in CRM and add a Contact address. |
| Mandatory Company Address | When creating a Company, this field when swicthed on, will make it mandatory to set in the Company address. This would also appear when you create a new Company via the enquiry screen. This would mean that the user will have to go onto the Company in CRM and add a Company address. |
| Auto Create Account Code | If enabled will automatically create an finance account code for contacts and companies. |
| Lock Timeout | Lock Timeout is a feature which unlocks bookings when they are left in editing. |
| Email Scheduled | |
| Arrival Information Days Before | Allows you to choose how many days before Arrival Emails are sent. Leave blank to not send. |
| Access Code Days Before Arrival | Allows you to choose how many days before Access Codes are shown to the guest. Leave blank to not send. |
| Departure Information Days Before | Allows you to choose when the Depature Infomation Email is sent. Leave blank to not send. |
| Post Departure Information Days After | Allows you to choose when the post Depature Infomation Email is sent. |
| Quote Expiry Minutes Before | Allows an automatic email to be sent which says the quote is expiriing. Leave blank to not send. |
| Option To Extend Days Before | Allows an automatic email to be sent which gives the option to extend before to the guest. Leave blank to not send. |
| Amendment Notification Hours Within | The number of hours before we stop sending amendment notifications before arrival. |
| Door Codes Hours Before | Automatically sends Email with the door codes. Leave blank to not send. |
| Notifications | |
| Channel Mapping | |
| Siteminder Email Address | This needs to link the channels together therefore if Siteminder is used, the email address will need to be pasted into here. |
| Rentals United Email Address | This needs to link the channels together therefore if Rental United is used, the email address for that will need to be pasted into here. |
| Booking Button Email Address | This needs to link the channels together therefore if Booking Button is used, the email address for that will need to be pasted into here. |
| Operations | |
| Operations Email Address | Will use the Operations Email Address here for other channels. |
| Finance | |
| Finance Email Address | Will use the finance Email Address here for other channels. |
| Credit Limit Email Address | Will use this email for Credit Limits on channels. |
| Payable Online Email Address | Will use this email on channels for payable online. |
| Sales | |
| Sales Email Address | Will use the Sales Email Address here for other channels. |
| Stripe | (If enabled) |
| Username | The Username for your stripe account |
| Password | The Password for your stripe account |
| Publish Key | |
| Secret Key | |
| 3-D Secure Callback URL | |
| 3-D Secure eInvoice Callback URL | |
| IBE | (If Enabled) |
| Rate Plan | The Rate Plan that is used for the IBE |
| Channel | The Channel Setup up for IBE |
| General Error Message | What the error message will display when a non-specified error occurs |
| Payment Response Message | What the response message will display when the payment is completed |
| Payment Error Message | What the error message will display when the payment goes wrong |
| Payment Contact Message | What the response message will display when contact needs to be made |
| Invalid Building Message | What the error message will display when the building is not available |
| None Available Message | What the error message will display when the apartment isn't available for the selected dates |
| Minumum Stay Message | What the error message will display when the apartment stay doesn't meet the requirements |
| Enter HTML to display as IBE header | The HTML that will be displayed as the header for the IBE page |
| Siteminder | |
| Processing Bookings | Pushes bookings into an enquiry from Siteminder |
| Processing Bookings from Pending | Pushes enquires from siteminder into pending. |