The ReRum Course - Editing a Booking
Once you've made a booking or an enquiry, it is then possible to edit that booking. Take a look at the videos below, which detail how you can edit a booking. Once you feel familiar with the process you can practice editing bookings /here/.
Amending the Length of a Stay
Sending an Email from a Booking
Adding Guests to a Booking
Adding Extras to a Booking
Taking a Deposit on a Booking
Glossary
Term | Definition |
---|---|
Extras | Extra items that a customer can request to be added to their room stay, for example car parking or a baby cot. These can be free or chargeable. |
> Daily Extra | Extras that require repeated payments over the duration of a room stay, for example car parking. |
> One Off Extra | Extras that only require one payment, for example an extra bed. |
Billing Frequency | How often the customer is invoiced for their accommodation. Can be a manual, single, daily, weekly, monthly or per-calendar monthly payment. |
> Manual | The user of the ReRum system creates invoices manually, rather than having them automatically generated. |
> Single Payment | Only one invoice is created for the entire stay. |
> Weekly, monthly | An invoice is generated for every week or month starting from the arrival date. |
> Per-Calendar Monthly | An invoice is generated for each calendar month of accommodation. |