General FAQs

Q. Can we open multiple tabs of the same thing? i.e. availability grid

A. Within the app you can only open a tab once. However if you want to see the availability grid twice you can open a new tab in your browser and login to ReRum again and have the availability grid open in your second browser tab.

Q. The rates are showing us an “Average VAT”. Is there a reason for this? Can we not have the correct VAT rather than an average?

A. Yes they show an Average Nightly Rate and Average VAT because if its for example a 10 night stay where the rate is £100 per night for the Monday - Thursday then £150 for the Friday & Saturday night then you can't have the Nightly rate because it changes so you have to have an average across the length of the stay so it add the cost of each night together then divides by the number of nights. By the same token you could have different VAT rates across the stay i.e. 20% for the first 28 nights and 4% for the remaining nights of the stay. Hence you have an average VAT rate across the stay.