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A step by step guide to setting up Rentals United with rerum:

You need an account with Rentals United which you can setup here

Ask res:harmonics to enable the Rentals United app for your system (this is a paid for App, speak to your account manager for pricing)

Internal Note: Internally we will have to switch on Rentals United via Message Que and App for this feature to function, please ensure before any configuration is set up that these steps are done by ResHarmonics.

INTERNAL NOTE: enable message queue in the database

INTERNAL NOTE: Enable the App in the System Config app store

Add your Rentals United username and password to rerum. This is done via Admin - > System Config, then the Rentals United Tab

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Provide Owner/Landlord Details that you want to use for your Units. Details required are First Name, Last Name, Telephone, Email. These are configured via Admin - > System Config, then the Rentals United Tab

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You can request an ID for your Rentals United account via Admin - > System Config, then the Rentals United Tab under the section of Owner/Landlord. You may need to wait for 5 minutes and refresh the page before the ID will appear

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Rentals United will set the Check in Check out times for all your properties to match your standard ETA, ETD times. However Rentals United uses a window of time to checkin i.e. you can checkin between 3pm & 10pm each day. The end time of the check-in is configured via the Rentals United tab within Admin → System config.

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Provide your Close out times for each day of the week i.e. Mon 2pm until Tues, Fri 2pm until Mon. This is the time you want to stop selling your entire property portfolio for arrivals today . So if you don't want to receive any bookings for arrivals today after 3pm then set every day to 3pm. The stop sell days means the number of days it will stop selling for from the trigger time, Mon 3pm with stop sell 1 day will stop selling at 3pm Monday afternoon and start selling again at 12:01am Tuesday morning. These are configured via menu Online - > Rentals United.

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Select the Day and set the Stop Sell time

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Create a Rentals United rate plan with rates, either a single rate for all properties or multiple rates for each unit type.

Only VAT Inclusive rates are supported with Rentals United.

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These are base rates which are pushed to Rentals United, they can then be uplifted on a per channel basis i.e. Booking.com is increased by 15%.

Publish each property. Go to Properties - Units - Integrations tab. Click on each Unit you want to make available to Rentals United and tick the 'Publish to Rentals United'.

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Configure the additional information required. Rentals United Name, Rentals United Description.

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The floor the property is on and the floor space of the property must also be configured. This is taken from the General tab on the unit.

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Photos of the property are added via Internal locations. Click on the picture icon next to each internal location and upload your photos.

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Add amenities to this properties via this guide

Then map a rate by clicking the blue magnifying glass and selecting your Rentals United rate that is for this property.

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Click Update on the Unit and it will send the information to Rentals Unite and return with a Unique External ID, once you have an external ID from Rentals United it will also appear in their portal. Your Units will now appear in Rentals United - My Properties - Edit Properties. Sometimes you need to logout and back in again to see recently pushed properties.
Repeat steps 9 & 10 for each property you want to publish to Rentals United.
You manage the availability of each property via the Group Grid in Rerum. The availability group grid can be found under the sales menu.

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Select Rentals United from the drop down list then add each Unit you want to make available for the specific dates. You select the Unit or Units then the dates you want them to be available you then allocate them into the grid. Note if they are already booked out for some dates it is fine as Rerum will still let Rentals United know that it's unavailable for those specific dates.

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Once you have allocated Units you can view the Availability Group Grid by clicking the Blue search button

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Allocated Unit show in blue. Unit's that you have added via the Group Grid but are not currently published to Rentals United will show in red.

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You now need to enable each channel you want to push properties out to in the Rentals United portal (Warning this can take 1-2 weeks to setup each channel). Speak with your Rentals United account manager to help you with this process. See Rentals United documentation here

RERUM User Guide > Rentals United Setup > My properties.png

Notes:

Rerum pushes changes to availability for the published properties immediately to Rentals United
Rerum pushes changes to Price & minimum stay lengths for the published properties immediately to Rentals United
Changes to price & availability will appear in Rentals United almost immediately (you may need to login & out of Rentals to see the changes)
Changes in price & availability will take anything from a few minutes to a few hours to propagate to all channels connected to Rentals United (Booking.com is fast, Airbnb is slow)
Rerum checks for new bookings via Rentals United every 60 seconds.
Rerum will auto set the channel on bookings from Rentals United i.e. a booking from Airbnb will be set to channel Airbnb
All booking received will be in pending state and shown in the Sales Centre within Rerum
Rerum supports taking credit card payments on bookings where the channel doesn't take the payment ie. Booking.com. This is enabled in the Admin → System config → Rentals united tab.

Rentals United Section	ReRum Field on Unit (integration tab)	Rentals United Field	Comments
Basic Info	Rentals United Name	Property Name	This can be found within Unit → Integrations → Rentals United Name
		Property Type	This is always set to 'Apartment' by ReRum, this can be manually changed if required in Rentals United
	Unit Types max occupancy	It Sleeps	This can be found within Unit Type → Max Occupancy.
	Unit - Floor	It's on floor number x	Unit → General Tab
	Floor Space (m2)	it's total size is	Unit → General Tab
	Unit Address	Location Address
	Unit Country	Location Country
	Building Longitude and Latitude	Location City
	Unit Postcode	Location Postcode
	None	Attractions	These should be manually configured in Rentals United
Amenities	Unit Type	Number of Bedrooms	i.e. Unit Type is 1 Bed then Number of Bedrooms is 1
	Unit - Internal Locations	Number of bathrooms
	Unit - Internal Locations	Number of Toilets
	Unit - Internal Locations	General Amenities
	Unit - Internal Locations	Room Specific Amenities
Description	Rentals United Description	English Description	This is found within Units → Integration → Rentals United Description
		Other Language Descriptions	These should be manually configured in Rentals United
Photos	Unit - Internal Locations	Main Image	Upload pictures to each Internal Location on a unit. The Main image is taken from the 1st image attached to Internal Location 'Apartment'
Price & Availability	Availability Group - Rentals United. Rate segment has a bookable flag & Unit has a Bookable flag, Sellable from: to on Unit. Rate start & end date, rate plan effective date are also factors which decide availability.	Availability	By default Rerum pushes a rolling 12-months of availability.
	Unit Rate	Pricing	The rate plan is selected for each unit under Property - Unit (it only appears when you tick the publish to Rentals United tick box)
	Rate Plan → Rate Segment → Min Stay.	Minimum Stay
		Number of Guests in your Daily price	This is always set to 2 by Rerum, this can be manually changed if required in Rentals United
		Extra Fees - Taxes	This should not be configured
	Admin → Finance → Chargeable Extra, then assign to a rate via the rate then the compulsory extra tab.	Extra Fees - Extras Charges	This is set up within Chargeable Extras on Rate Plans.
		Extra Fees - Down payment -Down payment calculation type	This should be manually configured to 'Percentage from total price' in Rentals United.
		Extra Fees - Down payment - Amount %	This should be manually configured to '100'. This will then take full payment for the stay on booking.
	Admin → Finance → Chargeable Extra, then assign to a rate via the rate then the compulsory extra tab.	Extra Fees - Cleaning fee	This is set up within Chargeable Extras
CHECKIN / CHECKOUT	Admin-> System config -> Rentals united -> Owner/landlord	Arrival Information - Please contact the Landlord	This will be pushed up from ReRum.
	Do not send up.	Arrival Information - at least x day prior to arrival	This should be manually configured in Rentals United as it cannot in Rerum.
	Do not send up.	Arrival Information - arrival to confirm your arrival time and transport mode using this email	This should be manually configured in Rentals United as it cannot in Rerum.
	Admin-> System config -> Rentals united -> Owner/landlord	Arrival Information -his telephone number	This will be pushed up from ReRum.
	Admin → System config → Booking → Default ETA.	Normal Checkin/Checkout Times - from:	This will be pushed up from ReRum.
	Admin → System Config → Rentals United Tab → Default ETA Close Out	Normal Checkin/Checkout Times - to:	This will be pushed up from ReRum
	Admin → System config → Booking → Default ETD	Normal checkout time	This will be pushed up from ReRum
		The checkin will happen:	This is always set to 'Apartment' by ReRum, this can be manually changed if required in Rentals United
	Admin → Finance → Chargeable Extra, then assign to a rate via the rate then the compulsory extra tab.	Late Checkin/Checkout Fees	This is set up within Chargeable Extras and then mapped to rate plans within Rerum.
	Building - Key Collection - Custom Field	Arrival Instructions - English	This is a custom field must exist for this to work! the custom field must be called Key Collection which sends up to Arrival Instructions.
	Do not send up.	Details of your Pick-Up Service	This should be manually configured in Rentals United as it cannot in Rerum.
Payments		Payment Methods	This will be pushed up from ReRum as 'Credit Card' only
		Cancellation Policy	This will be pushed up from ReRum as 'From 100 - 0, Charge 0%' only
		Terms And Conditions Links	These should be manually configured in Rentals United